Cazeus Privacy Policy

At Cazeus, we respect your privacy and are committed to protecting the personal data you share with us when you use our casino services. This Privacy Policy explains how we collect, use, store, and safeguard your information, as well as the choices you have regarding your data. By registering an account and using our platform, you agree to the practices described below.

Information We Collect

We collect several categories of information to provide you with a secure and personalised gaming experience. When you complete your cazeus register process, we ask for your name, date of birth, address, email, phone number, and payment details. We also collect information automatically as you interact with our site.

• We gather registration details provided when you create an account, including identity verification documents required for KYC and AML compliance
• We collect financial information related to your cazeus deposit and cazeus withdrawal transactions, including payment method and transaction history
• We track your gaming activity, including games played, bets placed, and time spent, to improve our services and personalise promotions
• We record technical data such as your IP address, device type, browser, and operating system when you access our cazeus app or website
• We may collect communications you send us through live chat, email, or our Help Centre

How We Use Your Data

Our Cazeus platform uses your information for several legitimate purposes, including account administration, fraud prevention, responsible gambling monitoring, and customer support. We also use your data to send you relevant offers, such as a cazeus bonus code, cazeus free spins, or other cazeus casino bonus notifications, provided you have consented to marketing communications.

• We use your data to process deposits, withdrawals, and verify your identity before approving a cazeus withdrawal
• We use your information to manage our VIP Club and calculate cashback, bonuses, and loyalty rewards
• We use your activity data to detect suspicious behaviour and prevent fraud or money laundering
• We use your contact details to inform you about cazeus promo code offers, tournaments, and other updates, where you have opted in

Legal Basis for Processing

We at Cazeus process your personal data based on several legal grounds, including the performance of our contract with you, compliance with our legal and regulatory obligations under our Curaçao license, our legitimate interests in maintaining a secure platform, and your consent where required, such as for marketing communications.

Cookies and Tracking Technologies

Our Cazeus website uses cookies and similar technologies to enhance your browsing experience, remember your preferences, and analyse site traffic. We use cookies to keep you logged in, remember your language and currency settings, and show you relevant content across our desktop, mobile, and PWA versions. You can manage cookie preferences through your browser settings, though disabling certain cookies may affect site functionality.

Sharing Your Information

We do not sell your personal data to third parties. However, we may share your information with trusted partners who help us operate our services.

• We share data with payment providers to process your cazeus deposit and cazeus withdrawal requests securely
• We share information with identity verification providers to confirm your age and identity
• We share relevant data with regulatory authorities when required by law or our licensing obligations
• We share limited data with marketing and analytics partners to improve our promotional campaigns
• We may share information with our game providers and live casino partners to deliver gameplay and detect irregular activity

Data Security

We take data security seriously and implement technical and organisational measures to protect your information from unauthorised access, loss, or misuse. Our systems use encryption, secure servers, and restricted access controls. While we strive to protect your data at every level, no method of transmission over the internet is completely secure, and we encourage you to use strong passwords and keep your login credentials confidential, especially when you use cazeus login or cazeus casino login features.

Data Retention

We retain your personal data for as long as necessary to fulfil the purposes outlined in this policy, including compliance with legal, regulatory, tax, and accounting requirements. Once your account is closed and retention obligations have expired, we will securely delete or anonymise your data.

Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data. We are committed to respecting these rights and responding to your requests promptly.

• You have the right to request access to the personal data we hold about you
• You have the right to request correction of inaccurate or incomplete information
• You have the right to request deletion of your data, subject to our legal retention obligations
• You have the right to object to or restrict certain types of processing, including marketing communications
• You have the right to withdraw consent at any time where processing is based on consent
• You have the right to lodge a complaint with a relevant data protection authority

To exercise any of these rights, you can contact our support team via live chat, available 24/7, or by emailing support@cazeus.com.

International Data Transfers

As we at Cazeus serve players across multiple regions, including Austria, Germany, Switzerland, Canada, Australia, and other target markets, your data may be transferred and processed in countries outside your country of residence. We ensure appropriate safeguards are in place to protect your information whenever such transfers occur.

Children's Privacy

Our services are strictly intended for individuals who meet the legal gambling age in their jurisdiction. We do not knowingly collect personal data from minors. If we become aware that we have inadvertently collected information from an underage individual, we will take immediate steps to delete such data and close the associated account.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We encourage you to review this page periodically. Continued use of our Cazeus services after any changes indicates your acceptance of the updated policy.

Contact Us

If you have any questions about this Privacy Policy, how we handle your data, or your cazeus casino bonus and account information, please reach out to our Customer Support team through live chat, our Help Centre, or by email at support@cazeus.com. We are here to help 24/7.