Cazeus Terms and Conditions

Welcome to Cazeus Casino. These Terms and Conditions govern your use of our website, our games, and all services we provide. By creating an account at Cazeus, you confirm that you have read, understood, and agree to be bound by these terms. If you do not agree with any part of this document, we ask that you refrain from using our services.

About Our Casino

Cazeus Casino is operated by NovaForge Ltd and licensed under the jurisdiction of Curaçao. We launched our platform to provide players with a modern, secure, and entertaining online casino experience. At Cazeus, we offer over 14,000 games, including slots, live dealer tables, jackpot games, and sports betting, powered by 128 leading game providers.

Eligibility

• You must be at least 18 years old, or the legal age of gambling in your jurisdiction, to register with us
• We do not accept players from restricted countries, including the United States, Russia, Ukraine, Sweden, Denmark, and several other jurisdictions listed in our registration process
• You must provide accurate and truthful information when creating your account
• One account per player, household, IP address, and payment method is permitted

Account Registration and Verification

We require all players to complete a registration process before accessing our services. Our verification procedures (KYC) help us confirm your identity, protect your funds, and comply with anti-money laundering regulations. We may request identification documents, proof of address, or payment verification at any time, and we reserve the right to suspend your account until verification is complete.

Your Responsibilities

• You must keep your login credentials confidential and notify us immediately of any unauthorized access
• You must not use our services if you are self-excluded from gambling in your country
• You agree that we may close or suspend accounts found to be in breach of these terms
• You must not use bots, automated systems, or exploit bugs to gain unfair advantage

Deposits and Withdrawals

We support a wide range of payment methods, including EPS, Visa, Mastercard, Revolut, Bank Transfer, Neteller, MiFinity, and major cryptocurrencies such as Bitcoin, Ethereum, Litecoin, USDT, and USDC. Our minimum deposit starts from €10, while bonus-qualifying deposits begin at €20. Our minimum withdrawal amount is €10 for cards and bank transfers, and €20 for most cryptocurrencies.

Withdrawal requests are processed within 3 business days, as our financial department operates Monday through Friday, 06:00-17:00 GMT. We require that deposits be wagered at least once before any withdrawal is approved. Our withdrawal limits are determined by your VIP level, ranging from €500 per day at Level 1 up to €1,500 per day at Level 5, with a maximum of 3 pending withdrawal requests at any time.

Bonuses and Promotions

At Cazeus, we offer a generous Casino Welcome Bonus of 100% up to €500 plus 200 Free Spins on your first deposit. Our wagering requirement for this bonus is x35 on deposit plus bonus funds, while Free Spins winnings carry a x40 wagering requirement. We ask that you complete wagering within 10 days of activation, and the maximum bet permitted while a bonus is active is €100.

Here at Cazeus Casino, we also provide sports betting bonuses, including our Sport First Deposit Bonus, Weekly Reload Bonus, and Build Your Bet promotion. Our bonus terms specify that deposits made via Neteller or Skrill are excluded from qualifying for welcome offers, and only one active bonus is permitted per account at any given time. Submitting a withdrawal request while a bonus is active will void that bonus.

Wagering Contribution

• Slots, scratch cards, and keno contribute 100% toward wagering requirements
• Crazy Time, Dream Catcher, and Monopoly contribute 50%
• Live games, video poker, plinko, and listed instant games contribute 10%
• Table and card games do not contribute toward wagering

VIP Club and Loyalty Rewards

Our VIP Club consists of 5 levels, each offering increasing benefits such as cashback, higher withdrawal limits, and personalized offers. We calculate your VIP status based on your activity over the previous 90 days, including your deposit and withdrawal ratio and bonuses received. Your status will reset to the lowest level if no betting activity occurs within a month. We also provide additional rewards through our Wheel of Fortune, Challenges, Collections, Shop, and Tournaments features.

Responsible Gambling

We are committed to promoting responsible gambling among all our players. Our platform provides tools such as deposit limits, loss limits, time-out periods, and self-exclusion options. If you feel that your gambling habits are becoming problematic, we encourage you to contact our support team for guidance and assistance, or to make use of self-exclusion tools available in your account settings.

Game Fairness and Technical Issues

All games featured at Cazeus are provided by licensed and certified software providers, ensuring fair and random outcomes. We use independently audited random number generators (RNGs) across our slots, table games, and jackpot titles. In the event of a technical malfunction or software error, we reserve the right to void affected bets and correct any resulting discrepancies in player balances.

Our Liability

We strive to provide uninterrupted access to our services; however, we cannot guarantee that our website will always be free of errors, delays, or interruptions. We shall not be held liable for any losses arising from your use of our services, except where required by applicable law. You agree that your use of Cazeus is at your own risk, and we are not responsible for any third-party content, links, or services referenced on our platform.

Customer Support

We provide 24/7 customer support through live chat, as well as email assistance at support@cazeus.com. Our support team is available to help you with account issues, payment questions, bonus terms, or any other concerns you may have while using our services.

Changes to These Terms

We reserve the right to amend these Terms and Conditions at any time without prior notice. We recommend that you review this page periodically to stay informed of any updates. Your continued use of Cazeus Casino after changes are published constitutes your acceptance of the revised terms.

Governing Law

These Terms and Conditions are governed by the laws of Curaçao. Any disputes arising from your use of our services shall be resolved in accordance with the applicable regulatory framework under our gaming license. By using our platform, you agree to submit to this jurisdiction for the resolution of any disputes.

If you have any questions regarding these Terms and Conditions, please do not hesitate to contact us through our Help Centre or by emailing our support team directly. We thank you for choosing Cazeus and wish you an enjoyable gaming experience.